Serviceability Engineer

Position
If you enjoy the challenges of improving the serviceability of advanced lithography equipments, using your engineering, organizational, analytical and communication skills, you shall successfully fulfil the position of Serviceability Engineer.

Job Mission
Increase products and processes robustness with a focus on specifying serviceability solutions towards Development & Engineering based on a strong cooperation with Customer Support.

Job Description
Depending on the product life cycle phase, your main responsibilities are:
Analyze system serviceability issues (competences: diagnostics, recovery, (un)scheduled down)
Create availability performance reports
Specify serviceability requirements
Define improvement proposals (including business cases & cross-sectors buy-in)
Act as the serviceability program representative & communicate with relevant sectors
Define & embed industrial engineering processes

Education
Bachelor or Masters Degree in a technical area, such as Electronics, Mechatronics, Mechanical Engineering, Optics/Physics.

Experience
Relevant work experience in a multidisciplinary technical environment
Broad system scope: software, mechanics, electronics, IT infrastructure, technical interfaces and
  dependencies
Experience in reporting applications (in areas like availability & reliability)
Capability to analyze field data (eg, 6-sigma training is an advantage)
Experience with service & engineering activities is an advantage
Familiar with product design  processes

Personal skills
Winner mentality: The drive and enthusiasm to achieve tangible results
Excellent communication skills (eg followed trainings such as presentation skills, effective
   communication, influencing without power)
Strong organizational skills
Entrepreneurial yet process driven
Willingness to travel

Context of the position
You will interface with other sectors: Development, System Engineering & Customer Support and use your expertise to inform Program managers, System Engineer and Architects.You will report to the Serviceability manager.