Service Support Agent (Dutch Speaker)

Working for market leading international organisation the Advertising Quality and Service Support Agent provides email and phone support in local language (Dutch) for advertisers.

Main activities include:
* Inbound customer support for day to day account queries
* Recommending account and marketplace revenue growth opportunities
* Liaising with support engineers to resolve advertiser technical issues
* Acting as inbound point of contact for editorial issues

Skills:
* Proven relevant local language fluency. Candidate would need to have Dutch.
* Business-to-business customer service background
* Online advertising experience is a plus
* Intermediate to advanced computer skills; including proficiency with Microsoft Office including - Excel, Word
* Must demonstrate a proficiency in verbal and written communication to include spelling, grammar and proper use of the relevant local language.
* Ability to analyse, interpret and address customer needs

Project People Ltd is acting as an Employment Business in relation to this vacancy.