Service Request Administrator, Banking Ldn, £300pd

Service Request Administrator - Banking - London - £300pd Our client, are currently looking for a Service Request Administrator to work in their London office, on a long-term contract basis. The service request team and responsible for ensuring that all IT Service Requests that pertain to a business user are acted upon in a timely manner and satisfy business requirements. The role will consist of: * Co-ordination of an average of 200 Service requests a day from system access to new software and technology (including joiners/leavers/transfers) through to implementation ensuring customer satisfaction * Point of contact for the Business for Service Requests * Validation of the Business requirements * Management of the Service Request inbox and ITSM Service Request work queue The successful candidate will have the following skills: * Knowledge and experience of ITSM or a similar Helpdesk tool * Good understand of MS Office * ITIL knowledge Excellent communication skills If you are interested and meet the above requirements please send me your latest C.V and I will call you to discuss in further detail.

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