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Service Now Administrator

Eingestellt von Lorien

Gesuchte Skills: Support

Projektbeschreibung

Service Now Administrator - London - Retail - Contract Assignment

I am currently recruiting for a UK leading retailer for a Service Now Administrator on a contract basis.

The duties of the successful candidate include:

- dealing with support calls to resolve user issues/user support for the following Service Now features:

* incident, problem, change, head office self service portal, other self service portals and facilities*

- new group creation
- group amendments (including OLAs where applicable)
- new business service creation/primary service creation

Requirements include:
- weekly licence management and usage reporting
- weekly licence recovery for inactive users
- ad hoc reporting training
- instance management (housekeeping)
- raising changes on the Service Now System to cover any scheduled maintenance taking place.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

  • Skills:

    support

Lorien