Service Manager: Oracle DBA, SQL DBA, ITIL, Governance, SDM

Service Manager: Oracle DBA, SQL DBA, ITIL, Governance, SDM

My client, a world renowned global organisation based in Prague is seeking a Service Delivery Manager with a strong technical background in Oracle Database Administration. The successful candidate will also have professional experience in SQL Server Database Administration, monitoring, performance analysis and fine tuning.

MAJOR ACCOUNTABILITIES

Team management experience in:
* Managing 30+ team size in 24x7 environment
* Improving service quality
* Governance, Compliance, data privacy & data security
* KPI & metrics reporting
* ITIL processes
* Meeting SLAs

Technical experience in database administration:
* Oracle 11g/1ec database administration
* SQL Server 2012/2014 database administration
* Monitoring, performance analysis and fine tuning
* Backup and restore of databases and Middleware applications stack
* Organise/perform support and troubleshooting for database products
* Basic working knowledge of Linux, Sun Solaris, AIX & Windows Operating Systems
* Working collaboratively in a team environment
* Working in cross-functional project teams
* IT project management

Desirable experience in:
* Oracle Data Guard
* MySQL database administration
* Oracle ASM (Automatic Storage Management) installation, configuraton & administration
* Oracle 12c Grid OEM for administration, monitoring & performance analysis of Oracle instances
* Database security products
* Oracle Data Integrator (ELT tool)
* Working knowledge of any Load Balancer