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Service Manager - Mobile Device Management
Eingestellt von RM IT Professional Resources AG
Gesuchte Skills: Support, Client
Projektbeschreibung
Service Manager - Mobile Device Management wanted for our Zurich based client in the banking sector.
YOUR TASKS:
- Negotiating and performing service level agreements, ensuring all processes and contracts with external suppliers are appropriate, measurable and regularly reviewed
- Identifying and applying techniques for monitoring and continuously improving the quality of functions or processes related to operational services
- Monitoring service budget and documenting service management information
- Identifying and managing risks affecting the technology services
- Maintaining relationships with all internal and external service delivery partners to review the appropriateness of agreed service availability and performance targets
YOUR EXPERIENCE/SKILLS:
- Good understanding of ITIL service management, the framework and vendor management
- Working knowledge of iPad remote management processes including device supervisor, MDM tools, DEP and application frameworks
- Expertise in managing complex Matrix based organisational issues
- Proficiency of tools and techniques to measure service delivery against agreed service levels
- Extensive negotiating skills and stakeholder management experience
START: 12/2015
DURATION: 12MM++
LOCATION: Zurich, Switzerland
Does that sound interesting? Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND?
In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and many more
YOUR TASKS:
- Negotiating and performing service level agreements, ensuring all processes and contracts with external suppliers are appropriate, measurable and regularly reviewed
- Identifying and applying techniques for monitoring and continuously improving the quality of functions or processes related to operational services
- Monitoring service budget and documenting service management information
- Identifying and managing risks affecting the technology services
- Maintaining relationships with all internal and external service delivery partners to review the appropriateness of agreed service availability and performance targets
YOUR EXPERIENCE/SKILLS:
- Good understanding of ITIL service management, the framework and vendor management
- Working knowledge of iPad remote management processes including device supervisor, MDM tools, DEP and application frameworks
- Expertise in managing complex Matrix based organisational issues
- Proficiency of tools and techniques to measure service delivery against agreed service levels
- Extensive negotiating skills and stakeholder management experience
START: 12/2015
DURATION: 12MM++
LOCATION: Zurich, Switzerland
Does that sound interesting? Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND?
In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and many more
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges