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Service Management Project Manager/IT/ITIL/HP PPM

Eingestellt von Portland Resourcing Ltd.

Gesuchte Skills: Network, Support

Projektbeschreibung

Service Management Project Manager

Qualifications

* Successful track record of leading large strategic projects
* A high degree of initiative to work independently and get things done in a complex Matrix organization
* Expertise in service management processes and ability to use automated service management tools
* Strong technical background, have sound understanding of data centre and network architecture
* Experience in Data Centre Transformation projects is highly desirable
* ITIL certification is required, PMP certification is preferred
* Geographically mobile, willing to travel across Europe.
* The ability to work a multi-cultural and geographically diverse team
* Business-level proficiency in English in mandatory.
* The ability to use automated tools to assist in the project management process eg Microsoft
* Project, HP PPM

About the role

This is an IT project manager role responsible for managing service management work stream of Global Technology Transformation Program in Europe. The project manager will be responsible for coordination of the service management process changes within the Program scope.

The ideal candidate needs to have a strong technical and service management background, show proficiency managing a group of IT professionals, including service management, data centre, network and service delivery teams and whilst able to manage all ranges of business stakeholders.

The project management and service management experience in data centre transformation projects is highly desirable along with proven ability to manage large, complex and cross country projects.

Responsibilities
* The primary responsibility of the Service Management Project Manager is implementation and support of processes and practices for data centre transformation program;
* Understanding of Process design and fine-tune and implementation of the processes in Europe
* Creates criteria to measure the effectiveness of IT policies, standards and procedures.
* Creates Training Materials for European resources and schedules the sessions across all 6 regions.
* follow up training opportunities as needed.
* Leads discussions and answers complex questions regarding cross-functional IT policies and standards;
* Owns overall responsibility for Project Delivery that is On-Schedule, within Budget and delivers an outcome that is outlined in the approved Scope
* Pro actively escalates Risks & Issue to Europe Program Manager and facilitates dialogue that addresses complicated project level issues.
* Responsible for project Stakeholder Management that communicates short-term plans, priorities, and project status to relevant stakeholders, steering committee, executive sponsor, and project team.

Projektdetails

  • Einsatzort:

    Barcelona, Spanien

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Portland Resourcing Ltd.