Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.
Vakante Jobangebote finden Sie unter Projekte.
Service Management Lead
Eingestellt von Cranford Solutions (UK) Ltd
Gesuchte Skills: Client
Projektbeschreibung
We're looking for an experienced Service Management Lead with current SC or NATO Secret Clearance to join our client, a global organisation.
REQUIRED EXPERIENCE:
- Identify and resolve issues as necessary in the service management construct to include a Service Operations Centre and Service Desk to create tickets, resolve problems, incidents, and maintaining change control
- Experience working with SLA's and performance targets for large complex networking and data centre environments to ensure service processes conform to them and reporting on status against those SLA's
- Ability to develop and refine service processes and procedures designed to ensure consistently high service performance
CANDIDATE MUST HAVE AT LEAST A NATO SECRET CLEARANCES OR EQUIVALENT.
REQUIRED EXPERIENCE:
- Identify and resolve issues as necessary in the service management construct to include a Service Operations Centre and Service Desk to create tickets, resolve problems, incidents, and maintaining change control
- Experience working with SLA's and performance targets for large complex networking and data centre environments to ensure service processes conform to them and reporting on status against those SLA's
- Ability to develop and refine service processes and procedures designed to ensure consistently high service performance
CANDIDATE MUST HAVE AT LEAST A NATO SECRET CLEARANCES OR EQUIVALENT.
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung