Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

Service Management Consultant

Eingestellt von MBA - Amsterdam

Gesuchte Skills: Consultant, Consultants, Perl, Java

Projektbeschreibung

For our client in Den Haag, the Netherlands, we are looking for 2 Service management consultants to support the service & monitoring team.

This group is working for the directorate System Engineering (SE) and is responsible for the provisioning and the maintenance of the client's monitoring toolings.

The scope of the monitoring includes the IT infrastructure components (applications, software and hardware) and the IT services and technical services delivered by this infrastructure.
The consultants will provide services required to deploy and maintenance of the monitoring tool.

Project start: 2/1/2013 for at least 6 months.
Location: Den Haag, The Netherlands.

The solution is based on:
- A Business Activity monitoring tool, Business Bridge from systar
- Nimsoft to monitor open system platform and network components.
- (NimSoft) and BusinessBridge (Systar) and Hyperic tools.

The consultants shall integrate new service requests for monitoring into the monitoring solution. These Service requests are required by the Service level, the availability management, system engineer teams and the application managers.

The monitoring tooling will be upgraded to include the new version of businessBridge (NG 5.2) and an interface with the EPO-CMDB.

DELIVERABLES
- Monitoring Service Requests implementation:

As described in the previous section, The contractors have to implement Monitoring Services requests.
- S/He will participate to the definition of the service request document with the requesters.
- S/He will implement End to End the service request in the monitoring tools Using Business Bridge and Nimsoft.
- Deployment of Business Bridge NG 5.2:
- Business need to deployed in production with all the new features including the Failover based on a windows clustering solution.
- 2 Business Bridge Application need to migrated from BBR 4.1 to BBR 5.2, a Service Vision application and WideVisionAlert.
- Provide the support to fix issues and problems in the production environment.
- Review and implement the processes to manage the life cycle of Service Request monitoring according to the new clients IT reorganisation requirements.

KNOWLEDGE/SKILLS
- The consultant requires a good understanding of the monitoring concepts such as Business Activity monitoring and Service monitoring.
- A good experience on BusinessBridge and nimsoft is required.
- A good understanding of a configuration management system is wished to implement the interface with the CMDB and the ticketing system (iET).
- A basic knowledge of ITIL V3 is recommended
- Experience in writing secure and resilient code in Perl or Java.
- A very good understanding of Linux and Windows is mandatory.
- Ability to work within a team and under own responsibility.

I would like to receive your application if you are interested and available in/for this role.
Please do only respond if your Resume meets the requirement for 100% and when you have recently worked in a Service management consultant role before and when you are permitted (VISA) to work in the Netherlands.

You can apply till 6/11/2012. Applications after this date will not be considered due to the deadline. Feedback will be in the week of 26th November.

Michael Bailey International is acting as an Employment Business in relation to this vacancy.

Projektdetails

  • Einsatzort:

    Den Haag, Niederlande

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

MBA - Amsterdam