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Service Management Configuration Analyst

Eingestellt von Roc Search Limited

Gesuchte Skills: Client

Projektbeschreibung

Roc Search's Client is currently recruiting for a Service Management Configuration Analyst.

Project Objective:
The ITACM initiative is seeking to assess, validate, correct and populate IT Service Management (Service Now) Configuration currently available in customer systems. The project is in preliminary phases however it's expected to pick pace soon and implementation of recommendations will be very much in the scope of the project. The work will include a significant amount of Tactical Data Clean-up

Preferred Qualifications and Skills
*Experience working as a Configuration Analyst in a previous role
*A good knowledge of Configuration Management tools, Service Now
*Experience of using Auto-discover products
*Experience of using Configuration Management Database tools at an Enterprise Level 9eg UCMDB, ServiceNow, Atrium)
*Experience of using Service Management Tools
*ITIL Foundation (v2 or v3) certification preferable

Work with the Platform Teams, Service Managers and Configuration Managers to identify, map and resolve gaps within our Asset and CI data.
*Service Mapping of CIs
*Software information
*Mandatory attributes

As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.

Location: Canary Wharf, London
Rate: £230-240/day
Job Type: Contract
Start Date: Immediate
Duration: 6 months

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

Roc Search Limited