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Service Level Manager (NATO) (Belgium)
Eingestellt von LA International Computer Consultants Ltd
Gesuchte Skills: Engineering, Consultants, Consultant
Projektbeschreibung
Scope
The statement of work covers the tasks of a Service Manager for Deployable CIS who will support the DCIS Service Operations Manager in the delivery of the service to the NCISG.
Tasks
The consultant shall support the DCIS Service Operations Manager to provide the DCIS Service to the NCISG according to the terms of the SLA. These tasks would include, but are not limited to:
-Manage the transition of CIS services from the procurement phase into the in-service phase of the life cycle;
-Manage the configuration management, change management and implementation management processes for CIS systems;
-Monitor the availability of the CIS service through co-ordination with NCI Agency SMC SL;
-Co-ordinate with the Agency Software Asset Manager (SAM) and Hardware Asset Manager (HAM) to ensure all NCISG in-garrison CIS assets are managed in accordance with the NCI Agency IT Asset Management (ITAM) process;
-Co-ordinate and manage the cross service line engineering support;
-Provide financial planning and monitor the budget execution of the budget delegated to the NCI Agency from the NCISG for in-garrison CIS services;
-Manage the service request through to fulfilment process for customer requests that are within scope of the SLA.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.
The statement of work covers the tasks of a Service Manager for Deployable CIS who will support the DCIS Service Operations Manager in the delivery of the service to the NCISG.
Tasks
The consultant shall support the DCIS Service Operations Manager to provide the DCIS Service to the NCISG according to the terms of the SLA. These tasks would include, but are not limited to:
-Manage the transition of CIS services from the procurement phase into the in-service phase of the life cycle;
-Manage the configuration management, change management and implementation management processes for CIS systems;
-Monitor the availability of the CIS service through co-ordination with NCI Agency SMC SL;
-Co-ordinate with the Agency Software Asset Manager (SAM) and Hardware Asset Manager (HAM) to ensure all NCISG in-garrison CIS assets are managed in accordance with the NCI Agency IT Asset Management (ITAM) process;
-Co-ordinate and manage the cross service line engineering support;
-Provide financial planning and monitor the budget execution of the budget delegated to the NCI Agency from the NCISG for in-garrison CIS services;
-Manage the service request through to fulfilment process for customer requests that are within scope of the SLA.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Organisation/Management