Service Desk Tier I Job

SERVICE DESK SPECIALIST (TIER I, CALL CENTER/HELPDESK, ITIL) is needed for a CONTRACT opportunity with Yoh's client located in PORTLAND, OR

THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:

- Provide Tier-I Call Support/Helpdesk to end-users in an enterprise-wide environment

WHAT YOU'LL BE DOING:

- Working 6:30am to 5:30pm - Day shift providing end-user support by phone and or email

WHAT YOU NEED TO BRING TO THE TABLE:

- Minimum of two to three (2-3) years Service Desk, Helpdesk, Call Center environment
- Minimum of five (5+) years with PC/Laptops, LAN/WAN/WiFi, popular mobile devices, printers and commonly used Windows applications
- Able to communicate effectively with non-technical audiences.

BONUS POINTS!

- ITIL
- Helpdesk (HDI) Certifications
- CompTIA A+

WHAT'S IN IT FOR YOU?

- Salary is expected at or around $15.00- $20.00/hr. W2, but open to discuss with relevant expertise
- Working twelve (12+) months with other talented technical and non-technical users
- Be a visible part of a six person team where its product is essential to the companies success
- Working with one of the largest Power, Energy and Utilities client in the northeastern region

GET HIRED, APPLY TODAY!

RECRUITER: Davion Cross

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more on our website

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: INFOTECH

TAX TERM: CON_W2J2WNWIT

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Enterprise: IT & Telecom