Vakante Jobangebote finden Sie unter Projekte.
Service Desk Team Lead Job
Eingestellt von Yoh
Gesuchte Skills: Support, Client
Projektbeschreibung
2nd Line Support Team Lead needed for an initial 3-6 month contract opportunity with Yoh's client located in Reading, Berkshire.
The Big Picture - Top Skills You Should Possess:
* Team Management
* Advanced Microsoft Skills
* 2nd line Service Desk Experience
What You'll Be Doing:
* Managing 2nd line technicians ensuring that roles and responsibilities are fully understood to ensure objectives are achieved.
* Supporting the Service Desk Manager to ensure all SLA's and KPI's are met
* Hands on 2nd Line support - Call Logging, Call/Queue Management, Service Requests etc.
What You Need to Bring to the Table:
* Excellent communication and team management skills
* Ability to prioritise workload and deal with escalations effectively
* Troubleshooting experience in OS/Desktop
* Active Directory
What's In It For You?
* Work for an International Market leader
* Central Reading Location
If This Sounds Like You, Apply Now!
Recruiter: Ren Carne-Powell
Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK.
Yoh Solutions Ltd is acting as an Employment Agency in relation to this vacancy.SF:UK_INFOTECH
Ref: SAM/Req/018589
Projektdetails
-
Einsatzort:
Reading, Vereinigtes Königreich
-
Projektbeginn:
asap
-
Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges