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Service Desk Support - Helpdesk/Telecom/IT/Zabbix/Windows
Eingestellt von Sentinel IT LLP
Gesuchte Skills: Support, Client
Projektbeschreibung
Service Desk Support - Helpdesk/Telecom/IT/Zabbix/Windows/Customer/Manager/Phone/Support
For a global telecommunications client of ours based in Zurich we require a Service Desk Operator to respond to all helpdesk calls.
You will assist in providing 1st level phone support on IT related issues and escalate more technical issues requiring location visits to appropriate 2nd level support teams.
Previous experience of IT problem troubleshooting, response, escalation and reporting is essential.
Knowledge of Zabbix and Nagios is key.
Please apply to be contacted with more information.
For a global telecommunications client of ours based in Zurich we require a Service Desk Operator to respond to all helpdesk calls.
You will assist in providing 1st level phone support on IT related issues and escalate more technical issues requiring location visits to appropriate 2nd level support teams.
Previous experience of IT problem troubleshooting, response, escalation and reporting is essential.
Knowledge of Zabbix and Nagios is key.
Please apply to be contacted with more information.
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges