Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

Service Desk Support

Eingestellt von Systel Inc

Gesuchte Skills: Support, Client, Network, Vpn

Projektbeschreibung

Our client is a $4.5 billion global company, it brings IT and engineering services expertise under one roof to solve complex business problems for its clients. Leveraging its extensive global offshore infrastructure and network of offices in 31 countries, it provides holistic, multi-service delivery in such industries as financial services, manufacturing, consumer services, public services and healthcare.

Now looking to hire multiple SERVICE DESK SUPPORT professionals for their facilities at Savannah, GA if you find yourself comfortable with any of these positions please send across your updated MS Word copy of your Resume ASAP.

TITLE: SERVICE DESK SUPPORT

LOCATION: SAVANNAH, GA

DURATION: 6+MONTHS

3RD SHIFT: 11:00 PM - 7:00 AM

TECHNICAL REQUIREMENTS:

Strong Service Orientation

Strong inter-personal skills

Ability to operate effectively in multi-national and multi-cultural business

Disciplined and systematic problem solving skills required

Good analytical and root cause analysis skills

Hands-on work experience with the following:

WINDOWS OPERATING SYSTEMS

CLIENTS: Windows XP, Windows 2000, Windows 98

SERVERS: Windows 2000, Windows 2003

Remote desktop connectivity applications,

MS OFFICE SUITE: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook/Exchange,

Internet browsers (eg Explorer, Netscape, Firefox),

VPN and remote dial-in users

Support for laptop, desktops, and printers

PDA and blackberry support

Others: Adobe Acrobat and other common desktop applications

YEARS OF EXPERIENCE:

6 - 7 years experience in Desktop Support, Information Management, or Customer Service delivery field.

Minimum of 3 years supervisory experience in managing technical help desk/service desk.

CERTIFICATION REQUIREMENTS:

- Preferred MCP/MSCE/MSCA or HDI SCM or Cisco Certified
- ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred

CHANDRA S REDDY

Sr. Resourcing Specialist

Projektdetails

  • Einsatzort:

    Savannah, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    6 to 12 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Systel Inc