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Service Desk Support
Eingestellt von Systel Inc
Gesuchte Skills: Support, Client, Network, Vpn
Projektbeschreibung
Now looking to hire multiple SERVICE DESK SUPPORT professionals for their facilities at Savannah, GA if you find yourself comfortable with any of these positions please send across your updated MS Word copy of your Resume ASAP.
TITLE: SERVICE DESK SUPPORT
LOCATION: SAVANNAH, GA
DURATION: 6+MONTHS
3RD SHIFT: 11:00 PM - 7:00 AM
TECHNICAL REQUIREMENTS:
Strong Service Orientation
Strong inter-personal skills
Ability to operate effectively in multi-national and multi-cultural business
Disciplined and systematic problem solving skills required
Good analytical and root cause analysis skills
Hands-on work experience with the following:
WINDOWS OPERATING SYSTEMS
CLIENTS: Windows XP, Windows 2000, Windows 98
SERVERS: Windows 2000, Windows 2003
Remote desktop connectivity applications,
MS OFFICE SUITE: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook/Exchange,
Internet browsers (eg Explorer, Netscape, Firefox),
VPN and remote dial-in users
Support for laptop, desktops, and printers
PDA and blackberry support
Others: Adobe Acrobat and other common desktop applications
YEARS OF EXPERIENCE:
6 - 7 years experience in Desktop Support, Information Management, or Customer Service delivery field.
Minimum of 3 years supervisory experience in managing technical help desk/service desk.
CERTIFICATION REQUIREMENTS:
- Preferred MCP/MSCE/MSCA or HDI SCM or Cisco Certified
- ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
CHANDRA S REDDY
Sr. Resourcing Specialist
Projektdetails
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Einsatzort:
Savannah, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
6 to 12 months
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges