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Service Desk Support
Eingestellt von Hays IT
Gesuchte Skills: Support, Client
Projektbeschreibung
SERVICE DESK SUPPORT
Service Desk Support Analyst,
North Dublin/Dublin City Centre,
Daily rate contract Dependent on experience.
The role:
Our client, a large multinational IT consultancy company are currently seeking an experienced second level service desk support analyst to join their operations in North Dublin. This is a 3-6 month contract, and is paid on a daily rate basis.
The fundamental duty of this position is to respond to escalations from first level supports including addressing technical desktop issues, services outages and backup files in an efficient and timely manner. The implementation of systems according to the agreed processes and standards in place already is key.
The candidate:
The successful candidate should have a strong solutions background in both technical support and technical administration, experience of supporting technical incidents on Windows environments (XP/W7) and should have a knowledge of security administration and monitoring in applications such as Internet mail, SPAM and/or Lotus Notes.
Experience:
SOFTWARE - Microsoft Windows, Mobile Technologies, Anti-Virus, Lotus Notes, POS Systems.
HARDWARE - Desktops, Laptop and Printer.
Previous experience of Technical Support.
Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Service Desk Support Analyst,
North Dublin/Dublin City Centre,
Daily rate contract Dependent on experience.
The role:
Our client, a large multinational IT consultancy company are currently seeking an experienced second level service desk support analyst to join their operations in North Dublin. This is a 3-6 month contract, and is paid on a daily rate basis.
The fundamental duty of this position is to respond to escalations from first level supports including addressing technical desktop issues, services outages and backup files in an efficient and timely manner. The implementation of systems according to the agreed processes and standards in place already is key.
The candidate:
The successful candidate should have a strong solutions background in both technical support and technical administration, experience of supporting technical incidents on Windows environments (XP/W7) and should have a knowledge of security administration and monitoring in applications such as Internet mail, SPAM and/or Lotus Notes.
Experience:
SOFTWARE - Microsoft Windows, Mobile Technologies, Anti-Virus, Lotus Notes, POS Systems.
HARDWARE - Desktops, Laptop and Printer.
Previous experience of Technical Support.
Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges