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Service Desk Dispatch Technician, Alicante
Eingestellt von Aqute
Gesuchte Skills: Sap, Client
Projektbeschreibung
SERVICE DESK DISPATCH TECHNICIAN, ALICANTE
THE ROLE
We require a Service Desk Dispatch Technician with English and Spanish languages skills and 3 years experience, to handle the service and product requests on the service desk at our client in Alicante. You will be working in an International environment on the Spanish coast with good long term opportunity. Initial contract 6 months, renewable, starting ASAP. Eight hour shifts between 7-22 hrs, paid overtime
SKILLS
- 3 years experience Dispatch service desk
- Customer Care experience
- Remedy experience or similar tool
- Database actualisation like CMDB or SAP
- Office tools experience
- Administrative work experience
TASKS
- In charge of dispatching tasks of the following types: SAP, Allegro, security update, Update CMDB, Webmail, service delivered, monitoring, checking, excel sheet, update configuration management system and directory task.
- Attending to the service and product requests which do not imply a complex technological change.
- Preparing the information necessary to carry out the implementation of responses to requests.
- Carrying out inventoried tasks (SAP and CMDB).
LANGUAGES
- English and Spanish (B2 of the CEF Common European Framework)
Please provide a CV in Word format in English, preferably using the Europass format.
Candidates should be eligible to work in Spain, as we cannot process work permits.
SERVICE DESK DISPATCH TECHNICIAN, ALICANTE
THE ROLE
We require a Service Desk Dispatch Technician with English and Spanish languages skills and 3 years experience, to handle the service and product requests on the service desk at our client in Alicante. You will be working in an International environment on the Spanish coast with good long term opportunity. Initial contract 6 months, renewable, starting ASAP. Eight hour shifts between 7-22 hrs, paid overtime
SKILLS
- 3 years experience Dispatch service desk
- Customer Care experience
- Remedy experience or similar tool
- Database actualisation like CMDB or SAP
- Office tools experience
- Administrative work experience
TASKS
- In charge of dispatching tasks of the following types: SAP, Allegro, security update, Update CMDB, Webmail, service delivered, monitoring, checking, excel sheet, update configuration management system and directory task.
- Attending to the service and product requests which do not imply a complex technological change.
- Preparing the information necessary to carry out the implementation of responses to requests.
- Carrying out inventoried tasks (SAP and CMDB).
LANGUAGES
- English and Spanish (B2 of the CEF Common European Framework)
Please provide a CV in Word format in English, preferably using the Europass format.
Candidates should be eligible to work in Spain, as we cannot process work permits.
SERVICE DESK DISPATCH TECHNICIAN, ALICANTE
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, SAP Entwicklung