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Service Desk Call Center Rep I Job
Eingestellt von Yoh
Gesuchte Skills: Support, Client
Projektbeschreibung
TOP SKILLS YOU SHOULD POSSESS:
- 100% phone support experience
- Help Desk at least 1 year of experience
WHAT YOU'LL BE DOING:
- Service Desk Call Center Rep I Responds to Help Desk tickets and telephone call requests for technical support
- Service Desk Call Center Rep I Handles and resolves basic issues via phone support
- Consults with higher level technical support to determine resolution, or transfers unresolved issues to Level 2 or a Subject Matter Expert (SME)
- Installs, configures, and supports operating systems, enterprise business applications, and miscellaneous software applications
- Maintains patient confidentiality, complies with the Health Insurance Portability and Accountability Act (HIPAA), and secures all operational data. Knowledge/Skills/Abilities
- Configures, and supports desktops, laptops, virtual workstations, mobile phones, and miscellaneous devices
WHAT YOU NEED TO BRING TO THE TABLE:
- Help Desk at least 1 year of experience
- Technical troubleshooting ability
- Office product knowledge
- Microsoft 7 experience
- Microsoft certification HUGE plus
- ITIL certification HUGE plus
- Computer Science Degree HUGE plus
WE ARE HIRING. APPLY NOW!
RECRUITER:Gomathi Bala (Gomes)
Yoh, a DayJ2W: PROF
TAX TERM: CON_W2J2WBRLA
Ref:
SFSF: PROF
Projektdetails
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Einsatzort:
Long Beach, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges