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Service Desk Call Center Rep I Job

Eingestellt von Yoh

Gesuchte Skills: Support, Client

Projektbeschreibung

SERVICE DESK CALL CENTER REP I needed for a 6 MONTHS CONTRACT opportunity with Yoh's HEALTH CARE CLIENT located in Long beach, CA

TOP SKILLS YOU SHOULD POSSESS:

- 100% phone support experience
- Help Desk at least 1 year of experience

WHAT YOU'LL BE DOING:

- Service Desk Call Center Rep I Responds to Help Desk tickets and telephone call requests for technical support
- Service Desk Call Center Rep I Handles and resolves basic issues via phone support
- Consults with higher level technical support to determine resolution, or transfers unresolved issues to Level 2 or a Subject Matter Expert (SME)
- Installs, configures, and supports operating systems, enterprise business applications, and miscellaneous software applications
- Maintains patient confidentiality, complies with the Health Insurance Portability and Accountability Act (HIPAA), and secures all operational data. Knowledge/Skills/Abilities
- Configures, and supports desktops, laptops, virtual workstations, mobile phones, and miscellaneous devices

WHAT YOU NEED TO BRING TO THE TABLE:

- Help Desk at least 1 year of experience
- Technical troubleshooting ability
- Office product knowledge
- Microsoft 7 experience
- Microsoft certification HUGE plus
- ITIL certification HUGE plus
- Computer Science Degree HUGE plus

WE ARE HIRING. APPLY NOW!

RECRUITER:Gomathi Bala (Gomes)

Yoh, a DayJ2W: PROF

TAX TERM: CON_W2J2WBRLA

Ref:

SFSF: PROF

Projektdetails

  • Einsatzort:

    Long Beach, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Yoh