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Service Desk Analyst m/f
Eingestellt von Fistec AG aus Saarbrücken
Gesuchte Skills: Adobe, Client, Vpn
Projektbeschreibung
Profile:
- Good interpersonal and communication skills
- Customer service orientation and ability to work in a team
- Excellent Softskill, Communications skills(Voice & Email) to handle global customers
- Strong keyboard skills
- Ability to perform in adverse situations
Skills: 1. A+ certification 2. Trouble shooting skills and experience in handling UAM, PWD resets and Outlook environment 3. Troubleshooting skills on desktop and shrink-wrapped applications(MS office, Adobe etc) 4. Troubleshooting skills on VPN connectivity, dial up , wireless routers 5. Knowledge on active directory, domain controllers etc 6. Exposure to password reset tools 7. Troubleshooting experience using remote control tools
Start: ASAP
Location: Hamburg
Projektdetails
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Einsatzort:
Hamburg, Deutschland
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Projektbeginn:
asap
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Projektdauer:
6 - 12 months
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Medien/Design