Service Desk Analyst - 3 Month Contract

- INITIAL 3 MONTH CONTRACT
- GOVERNMENT DEPARTMENT
- CBD BASED

You will be the FIRST LINE SUPPORT to a diverse client base via an established Helpdesk. On a day to day basis you will be involved in GENERAL HELPDESK SUPPORT - RESPONDING TO REQUESTS RECEIVED BY TELEPHONE/EMAIL, resolving issues & queries and escalating to the next level as required

WE ARE LOOKING FOR ENTHUSIASTIC AND HIGHLY MOTIVATED PROFESSIONALS WITH FOLLOWING SKILLS/ATTRIBUTES:

- Around 12 months of experience in an IT Helpdesk environment
- Must have experience using Active Directory
- Call logging software - Heat or Infra preferred
- Outstanding customer service skills
- Excellent Communications and presentation skills

If this sounds of interest, please Email your CV as our client is prepared to fill this role quickly.

TALENT INTERNATIONAL'S RECENT ACHIEVEMENTS:

- ANZ/BRW Fastest Growing Company with Turnover > $100million - Finalist (runner up)
- BRW Top 500 Company - #203 up 33 places
- ITCRA Large Company Excellence Award - Winner
- REA Deloitte Excellence Award - Winner 2012
- REA Best National Agency - Winner 2009, 2011 & 2012
- NZ Seek SARA Best Medium IT Recruiter - Winner 2011 & 2012
- Australia Seek SARA Best Large IT Recruiter - Winner 2011 & Runner Up 2012