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Service Desk Agent Job
Eingestellt von Yoh
Gesuchte Skills: Support, Client
Projektbeschreibung
THE BIG PICTURE - TOP SKILLS YOU SHOULD POSSESS:
- Help Desk
- iPad Support
WHAT YOU'LL BE DOING:
- Provide support to iPad users related to iPad setup, App Catalog enrollment, basic usage/how-to questions, and other items as required
- Perform basic troubleshooting for application-related issues and escalate to L2 application support teams as needed
- Perform asset management duties as related to be deployed and in-stock hardware
- Build and maintain a Knowledge Base of support topics related to the iPad and its supporting tools
WHAT YOU NEED TO BRING TO THE TABLE:
- Strong interpersonal skills required
- Previous support/Help Desk experience required
BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:
- iPad experience a plus
GET HIRED, APPLY NOW!
RECRUITER: Crystall Lane
Yoh, a DayJ2W: TELECOM
Tax Term: CON_W2J2WBRPHIL
Ref:
Branch: IT & Telecom
Projektdetails
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Einsatzort:
Wilmington, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges