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Service Desk Agent
Eingestellt von Spring Technology
Gesuchte Skills: Support
Projektbeschreibung
Location: (Villeurbanne)
Job Purpose:
Supporting desktops, laptops, smart phones and printers
Helping out with the rollout of new infrastructure across the company
Main Accountabilities/Measured On:
Agreed SLA for Service Desk Function
Satisfaction of the end-users and Business Customers via customer surveys and other forms
(interviews, external reviews, benchmarks)
Stakeholders:
Local Service Desk Manager
External Partners, suppliers
System owners, platform owners
Business partners
Security, Risk and Compliance
Peers in IT Production
End-user
Professional & Leadership Experience:
Minimum 3-5 years of experience in a customer facing support role in the IT field
Good knowledge in installation and roll out of end user computing devices running Windows XP/7 and
Office 2003/2007/2010.
Knowledge of networks, WIDFI and PBX systems would be an asset
Educationwe welcome applicants from all backgrounds.
Projektdetails
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Einsatzort:
Villeurbanne, Frankreich
-
Projektbeginn:
asap
-
Projektdauer:
4 months
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Sonstiges