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Service Delivery Manager (French OR Dutch)
Eingestellt von Silverlink Technologies
Projektbeschreibung
ROLE: SERVICE DELIVERY MANAGER
LOCATION: BRUSSELS, BELGIUM
DURATION: 12 MONTHS
JOB DESCRIPTION:
- Customer stakeholder management and timely communication
- Ensure 100% SLA & KPIs adherence.
- Active contribution to problem management and service improvements
- Show technical leadership in major incident resolution
- Timely and accurate operational and financial reporting to local customer
- Keep local customer updated about new technology solutions aligned to global product release calendar
- Identify opportunities for resource optimization and contribute to improved account margin
- French/Dutch and English
LOCATION: BRUSSELS, BELGIUM
DURATION: 12 MONTHS
JOB DESCRIPTION:
- Customer stakeholder management and timely communication
- Ensure 100% SLA & KPIs adherence.
- Active contribution to problem management and service improvements
- Show technical leadership in major incident resolution
- Timely and accurate operational and financial reporting to local customer
- Keep local customer updated about new technology solutions aligned to global product release calendar
- Identify opportunities for resource optimization and contribute to improved account margin
- French/Dutch and English
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Sonstiges