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Service Delivery Manager - Continual Service Improvement

Eingestellt von Darwin Recruitment

Gesuchte Skills: Client

Projektbeschreibung

Service Delivery Manager - Continual Service Improvement

Our client, a global company headquartered out of Switzerland requires an experienced Service Delivery Manager with a flair and passion for continual service improvement for an immediate start in Zurich.

KEY SKILLS

- Broad knowledge and experience in the area of Process Improvement, Managing Processes, Planning, Developing Standards, Emphasizing Excellence
- Experience in designing services
- Working know-how in service management and specifically of the ITIL framework (one or more ITIL V3 Intermediate Certifications)
- Strong background in service management roles is a must.
- Strong analytical skills
- Strong verbal, written and interpersonal skills, ability to communicate effectively with technical and non-technical audiences
- Experience with process and technical documentation specification, review and updates - in English

Projektdetails

  • Einsatzort:

    Zürich, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    12 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    IT Entwicklung

  • Skills:

    client

Darwin Recruitment