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Service Delivery Manager - Brussels, Belgium - French or Dutch Speakin
Eingestellt von Octopus Computer Associates
Gesuchte Skills: Client
Projektbeschreibung
SERVICE DELIVERY MANAGER - BRUSSELS, BELGIUM - FRENCH OR DUTCH SPEAKING - 6 MONTHS +
(SERVICE MANAGER, SERVICE DELIVERY MANAGER, SERVICE MANAGEMENT, SERVICE DELIVERY MANAGEMENT)
One of our blue chip clients is urgently looking Service Delivery Manager.
The candidate needs to have proven experience setting up or revamping a Delivery Management System (DMS) in an organisation delivering services towards external customers.
The DMS is the system containing the processes, procedures and Governance for the daily management of the delivery organization.
Activities to be covered as part of the project in this specific IS4F case:
* Defining and implementing Service delivery agreements with different solution groups and services within IS4F
* Defining and implementing IS4F internal Governance structure
* Defining and implementing the meeting structure with the Customer organizations
* Kicking off of the Service delivery managers meeting
The candidate will have to operate within a delivery organisation where
* In Luxemburg the ISFF employees are speaking French; English is not always spoken. The majority of the documentation for this project's Luxemburgish scope is reported to be in French.
* In Belgium the employees speak French, Dutch and English. People use to write each other mails in their own language (eg French), with the counterparts possibly answering in her/his own language (eg Dutch). Documentation may be written in French, English or Dutch.
Good candidates may be persons with the following experience:
1. Senior role in Service Architecture, Delivery -and Transition for Business and/or IT
2. Management in IT environments of large and mid-sized companies
3. Senior & Strategic Consulting
4. Program/Project & IT Management
5. Process Management (Operational excellence in Delivery of Services)
6: Fluent in English, Dutch and/or French
Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
(SERVICE MANAGER, SERVICE DELIVERY MANAGER, SERVICE MANAGEMENT, SERVICE DELIVERY MANAGEMENT)
One of our blue chip clients is urgently looking Service Delivery Manager.
The candidate needs to have proven experience setting up or revamping a Delivery Management System (DMS) in an organisation delivering services towards external customers.
The DMS is the system containing the processes, procedures and Governance for the daily management of the delivery organization.
Activities to be covered as part of the project in this specific IS4F case:
* Defining and implementing Service delivery agreements with different solution groups and services within IS4F
* Defining and implementing IS4F internal Governance structure
* Defining and implementing the meeting structure with the Customer organizations
* Kicking off of the Service delivery managers meeting
The candidate will have to operate within a delivery organisation where
* In Luxemburg the ISFF employees are speaking French; English is not always spoken. The majority of the documentation for this project's Luxemburgish scope is reported to be in French.
* In Belgium the employees speak French, Dutch and English. People use to write each other mails in their own language (eg French), with the counterparts possibly answering in her/his own language (eg Dutch). Documentation may be written in French, English or Dutch.
Good candidates may be persons with the following experience:
1. Senior role in Service Architecture, Delivery -and Transition for Business and/or IT
2. Management in IT environments of large and mid-sized companies
3. Senior & Strategic Consulting
4. Program/Project & IT Management
5. Process Management (Operational excellence in Delivery of Services)
6: Fluent in English, Dutch and/or French
Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung