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Service Delivery Manager
Eingestellt von Experis AG
Gesuchte Skills: Client, Support, Linux
Projektbeschreibung
SERVICE DELIVERY MANAGER
On behalf of our client, a leading global bank, we are looking for an English and German speaking SERVICE DELIVERY MANAGER to join the bank's Technology Account Management organization:
The organization is a horizontal function that spans across all Business and IT areas. It acts as a trusted advisor and ambassador for their partners in IT, supporting infrastructure and application production requirements. It is responsible for delivering integrated services, leading and coordinating service coverage across all regions and acting as the main interface between stakeholders and clients. It interfaces with clients to manage their overall infrastructure and L2 application production support needs. This includes environment optimization, TCO consulting, maintaining infrastructure stability, ensuring high application production service quality/stability and managing operational risk.
For this contract position based in Zürich, Switzerland, our client is looking for a candidate who can start as soon as possible.
Your main responsibilities will be:
- To deliver integrated services, leading and coordinating service coverage across all regions and acting as the main interface
- Ability to act as a single point of contact for a pre-defined customer, supervising, supporting and enabling Infrastructure as well as IT service/product delivery
- Responsibility to consult and support clients/partners with regards to infrastructure and architecture standards, life cycle procedures, costs, standard time lines and all other CTO Technology and service deliverables
- Drive the Infrastructure Estate Optimisation and develop a roadmap for the account, ensuring efficient utilization of a resilient and secure infrastructure landscape whilst reducing the Total Cost of Ownership
- Ability to monitor and drive the Life Cycle Management of the concerned Infrastructure and support the client in identifying risks and planning mitigations, strategies and adopting strategic product offerings
- Responsibility to deliver against clients/partners book of work whilst ensuring infrastructure delivery promotes highly optimised designs that align to strategy and the banks cost reduction targets.
You must possess:
- Minimum of 7 years' experience combined IT Service or Project Delivery experience in a financial institution or comparably large organization
- Minimum of 3 years overall experience in successful Service Management within an Infrastructure Service role
- Knowledge in IT Infrastructure Technology across multiple platforms Windows, Linux, Database, Storage and Web-Services
- Fluent English and German language
- Thorough knowledge of main IT Technologies, IT System Design and IT Architecture in a large organization.
Are you interested in this opportunity? Kindly send us your CV today through the link in the advert. In case of any questions please contact Priscilla Berclaz Poh.
Experis IT is Europe's leading recruitment agency.
On behalf of our client, a leading global bank, we are looking for an English and German speaking SERVICE DELIVERY MANAGER to join the bank's Technology Account Management organization:
The organization is a horizontal function that spans across all Business and IT areas. It acts as a trusted advisor and ambassador for their partners in IT, supporting infrastructure and application production requirements. It is responsible for delivering integrated services, leading and coordinating service coverage across all regions and acting as the main interface between stakeholders and clients. It interfaces with clients to manage their overall infrastructure and L2 application production support needs. This includes environment optimization, TCO consulting, maintaining infrastructure stability, ensuring high application production service quality/stability and managing operational risk.
For this contract position based in Zürich, Switzerland, our client is looking for a candidate who can start as soon as possible.
Your main responsibilities will be:
- To deliver integrated services, leading and coordinating service coverage across all regions and acting as the main interface
- Ability to act as a single point of contact for a pre-defined customer, supervising, supporting and enabling Infrastructure as well as IT service/product delivery
- Responsibility to consult and support clients/partners with regards to infrastructure and architecture standards, life cycle procedures, costs, standard time lines and all other CTO Technology and service deliverables
- Drive the Infrastructure Estate Optimisation and develop a roadmap for the account, ensuring efficient utilization of a resilient and secure infrastructure landscape whilst reducing the Total Cost of Ownership
- Ability to monitor and drive the Life Cycle Management of the concerned Infrastructure and support the client in identifying risks and planning mitigations, strategies and adopting strategic product offerings
- Responsibility to deliver against clients/partners book of work whilst ensuring infrastructure delivery promotes highly optimised designs that align to strategy and the banks cost reduction targets.
You must possess:
- Minimum of 7 years' experience combined IT Service or Project Delivery experience in a financial institution or comparably large organization
- Minimum of 3 years overall experience in successful Service Management within an Infrastructure Service role
- Knowledge in IT Infrastructure Technology across multiple platforms Windows, Linux, Database, Storage and Web-Services
- Fluent English and German language
- Thorough knowledge of main IT Technologies, IT System Design and IT Architecture in a large organization.
Are you interested in this opportunity? Kindly send us your CV today through the link in the advert. In case of any questions please contact Priscilla Berclaz Poh.
Experis IT is Europe's leading recruitment agency.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges