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Service Delivery Manager

Eingestellt von Apollo Solutions Ltd

Gesuchte Skills: Oracle, Engineering, Oem, Sql

Projektbeschreibung

Service Delivery Manager

Team management experience in:
* Managing 30+ team size in 24x7 environment
* Improving service quality
* Governance, Compliance, data privacy & data security
* KPI & metrics reporting
* ITIL processes
* Meeting SLAs

Technical experience in database administration:
* Oracle 11g/1ec database administration
* SQL Server 2012/2014 database administration
* Monitoring, performance analysis and fine tuning
* Backup and restore of databases and Middleware applications stack
* Organise/perform support and troubleshooting for database products
* Basic working knowledge of Linux, Sun Solaris, AIX & Windows Operating Systems
* Working collaboratively in a team environment
* Working in cross-functional project teams
* IT project management

Desirable experience in:
* Oracle Data Guard
* MySQL database administration
* Oracle ASM (Automatic Storage Management) installation, configuration & administration
* Oracle 12c Grid OEM for administration, monitoring & performance analysis of Oracle instances
* Database security products
* Oracle Data Integrator (ELT tool)
* Working knowledge of any Load Balancer

KEY PERFORMANCE INDICATORS/MEASURES OF SUCCESS
* Supports GIS in successfully achieving its business goals & SLAs
* Supports project delivery on time and to quality

EDUCATION/EXPERIENCE
* Bachelor's degree in a scientific discipline, computer science, engineering or mathematics
* At least 5 years' experience in managing teams preferably offshore support teams
* At least 10 years' experience in database administration
* Experience in managing global teams

Desirable education/experience:
* Experience working in pharmaceutical, biotech, or life sciences industries

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Apollo Solutions Ltd