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Service Delivery Manager
Eingestellt von RM IT Professional Resources
Gesuchte Skills: Engineering
Projektbeschreibung
SERVICE DELIVERY MANAGER - This is a long term contract opportunity for an experienced SD Manager to join an International Team. The role will involve working closely with a Service Provider and internal Technical Teams to improve service levels, process improvement and interface with Service Providers.
RESPONSIBILITIES;
- Interface with Managed Service
- Improve and optimise processes
- Review and improve common technical issues
- Monitor Managed Service KPI's
SKILLS AND EXPERIENCE REQUIRED;
- Outsourcing / Managed Service experience essential
- Prior experience of managing Service Providers
- Technical / Engineering know-how in Internet Technologies (i.e. Proxy, Firewall etc)
- Experience in an IT Service environment
- ENGLISH AND GERMAN ARE A MUST
PREFERENCE WILL BE GIVEN TO CANDIDATES LIVING WITHIN A DAILY COMMUTABLE DISTANCE TO ZURICH.
If you think that you are the ideal candidate for this position please send a copy of your CV as a Word Document and a daytime contact telephone number. Please note that applicants must be eligible to qualify for a work permit in the specified location.
RESPONSIBILITIES;
- Interface with Managed Service
- Improve and optimise processes
- Review and improve common technical issues
- Monitor Managed Service KPI's
SKILLS AND EXPERIENCE REQUIRED;
- Outsourcing / Managed Service experience essential
- Prior experience of managing Service Providers
- Technical / Engineering know-how in Internet Technologies (i.e. Proxy, Firewall etc)
- Experience in an IT Service environment
- ENGLISH AND GERMAN ARE A MUST
PREFERENCE WILL BE GIVEN TO CANDIDATES LIVING WITHIN A DAILY COMMUTABLE DISTANCE TO ZURICH.
If you think that you are the ideal candidate for this position please send a copy of your CV as a Word Document and a daytime contact telephone number. Please note that applicants must be eligible to qualify for a work permit in the specified location.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik