Service Delivery Consultant-HP SM (Unix Shell, Oracle, SQL, OVSC and/o

Job Title: Service Delivery Consultant- HP Service Manager
Location: Multiple Locations:
Duration: 3 Months contract extendable
Client: Mphasis

Job Description of the Service Delivery Consultant-HP SM (Unix Shell, Oracle, SQL, OVSC and/or HPSM / HPAM):

The Level 2 Back-office application support would include but are not limited to receive and troubleshoot Tool related problems escalated by front office team; Coordinate Service Restoration to meet the Service Levels; Perform health checks; Accept New Releases from Global Packaging team; Implement Patches; Address back-end related issues with servers; provide on-call support through rotational pager. Back office is more System facing. Dealing with the application and is responsible for keeping it up and running the way it should.

Desired Skills:

Strong knowledge of Service Management (HPSM) application, Strong knowledge of Scripting - Unix Shell,
& Windows scripting,- Good understanding of Interfaces architecture with OVSC and/or HPSM / HPAM, Oracle/SQL

Thanks & Regards,
Veeru.M
-020-7993-8520

Radiant Systems Europe Limited.,
Capital Place, 120 Bath Road, Heathrow, UB3 5AN