Service Delivery Analyst - Investment

Stirling based opportunity for a Service Delivery Analyst to provide day-to-day Market Data support within an Investment environment. You will assist in the research work for Market Data standards, and the proactive investigation required to ensure the business is aware of, and prepared to cope with, changes in market practice and moves into new market areas.

- Provide day-to-day Market Data support to business areas
- Investigate and satisfactorily resolve queries and issues within agreed procedural guidelines
- Carry out testing of systems as requested for existing Market Data processes
- Assist with monitoring adherence to Market Data procedures
- Carry out proactive and reactive research into investment market practices, at instigation of the Manager, assessing the impact on existing Market Data policies and updating/amending these where required
- Identify and propose practical solutions to improve current processes/workstreams
- Understand the levers and drivers behind business performance
- Understand how role impacts the team and business performance
- Suggest improvements to department processes and procedures
- information vendors and review of market publications as directed by Manager
- Assist in building library of market/industry knowledge. Ensure effective communication.

Your skills and experience will include:

- Educated to degree level or hold Investment related qualification (eg Securities Institute certificate)
- Experience in a Market Data, Pricing and Valuations or Corporate Action environment
- Ability to plan and organise workload, taking into account relative priorities
- Ability to work accurately under pressure to tight deadlines
- Strong relationships skills/ability to communicate effectively both in writing and verbally
- Good knowledge of international investment markets
- Excellent knowledge of Reuters, Bloomberg and relevant data feeds

This is a 6 month contract for more information send your CV and call Diane Turton for more information.