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Service Coordinator

Eingestellt von Synectics

Gesuchte Skills: Support, Crystal

Projektbeschreibung

INCLUDES:

- Support the maintenance of laboratory equipment through coordinating service visits
- Entering service details in system, and following up with vendors, as well as, tracking and reporting department metrics for management.
- Provide support in managing the acquisition, utilization tracking, redeployment, and disposition of laboratory instrument assets
- Act as logistics coordinator for laboratory equipment transfers for inter- and intra-site transfer of assets.

GENERAL DUTIES:

- Maintain advanced computer skills necessary to fully utilize CMMS for work order management, equipment history maintenance, and parts/material inventory and tracking.
- In accordance with established processes and procedures, provide daily work planning and scheduling for a multi-functional work team through CMMS, track and report completion of work.
- Coordinate scheduling of services provided by outside vendors, and logistical coordination with other stakeholders in support of the stated position purpose.
- Communicate clearly, understand and acknowledge verbal instructions, and be able to read and interpret work from drawings, written work orders and sketches.
- Support Asset Management by processing equipment transfers, capital equipment orders, and tracking instruments for capitalization reports.
- Understand and comply with Standard Operating Procedures and Instructions.
- Provide support to other team members during an absence to ensure business continuity.
- Process corrective work orders in CMMS, schedule monthly calibrations and preventive maintenance work to technicians or contractors.
- Coordinate service with vendors, provide escort to instruments, and update work orders with service information.
- Scan, upload, and attach service reports to work orders in CMMS.
- Track, verify, and update instrument information in CMMS.
- Work closely with customers to understand service needs and coordinate delivery of service.
- Identify and order parts, especially in preparation for planned work. Maintain parts inventory.
- Physically locate and track equipment to maintain accurate inventory of Fixed Assets.
- Utilize electronic ordering system to place and track expense and capital purchases.
- Estimate work order completion times and compare to actual.
- Identify process improvements for laboratory instrument tracking, maintenance, and logistics.

SKILLS:

TRAINING/EDUCATION AND EXPERIENCE:

- Training or Certification in database administration or three to five years' experience managing CMMS is required.
- Training in reporting software (ie. Cognos, Crystal Reports, etc) is a plus.
- Database management and excellent computer skills, especially with Microsoft products, is required.
- Minimum of five years' experience working in a research environment, preferably in the biotech/pharmaceutical industry.
- Familiarity with general lab equipment and working with vendors is highly desired. Project management or quality management experience is a plus.
- In the performance of this job, the incumbent may be required to do prolonged standing, walking and sitting. Some heavy lifting (up to 50 lbs) may be required. Must be able to physically perform each essential duty satisfactorily.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the initial functions.
- CMMS Required 1-3 years Intermediate
- Standard Operating Procedures (SOP) Required 1-3 years Intermediate

Projektdetails

  • Einsatzort:

    San Diego, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Synectics