Senior Vmware/Cloud System Engineer

Senior VMWare/Cloud System Engineer - Required by very large corporate.

ROLE PURPOSE

* Responsible for configuration and administration of VMWare Enterprise Architecture - VBlock
* Responsible for Level 3 support for all VMWare related issues
* Assist in Level 2 support responsibilities and help train lower level engineers
* Organize and coordinate the activities associated with installation, deployment, and upgrade or repairs to VBlock environment and supporting infrastructure.
* Consult with and make recommendations to Architecture Team, Service Manager, and Project Teams deploying applications on the VMWare environment.
* Improve, track progress, and make recommendations on Infrastructure Improvements, imaging, and new releases.

MAJOR ACCOUNTABILITIES

* Ensure day to day operations of VMWare/VBlock infrastructure
* Assist Wintel operations with all applications deployed on the VMWare environment
* Co-ordinate with Quality Managers to ensure that all required processes and procedures are followed and deviations/exception are documented properly
* Provide technical expertise for planning and defining upgrade requirements: perform feasibility and performance studies including benchmark, capacity planning, and sizing of server architecture
* Create new system recommendations to meet user needs, including the system configurations and installation planning
* Provide technical recommendations regarding Cloud computing: specifically automation and self-service related toolsets
* Report major outages, service interruptions, and service failures to the user community and assist in the analysis of the interruptions when they occur
* Manage Security rights and privileges to ensure access control is configured to maximize resource output while maintaining the best level of security possible
* Provide technical leadership to VMware professional services consulting project teams, which will include project work at customer sites
* Maintain current knowledge of the entire VMware product line
* Assist in the development of standard reusable VMware "productized" consulting service offerings, including definition of tasks, deliverables and standard estimates

KEY PERFORMANCE INDICATORS/MEASURES OF SUCCESS

* Achieve agreed targets in terms of quality, time and cost
* Ensure operational stability
* Implement strategies to allow ongoing operational upgrades and ever-greening of technical solutions
* Ensure that the system remains qualified and that all new processes go through a proper vetting as determined by quality management
* Adhere to VCE (VMWare/Cisco/EMC) best practices whenever possible to ensure operational integrity
* Train and assist in directing lower technical resources to promote positive resource usage

EDUCATION/EXPERIENCE

* University working and thinking level, degree in computer science or comparable education/experience
* 10+ years of relevant experience
* More than 6 years of IT experience
* Experience with modern software development methodologies, with emphasis on software and hardware architecture, and infrastructure design and development
* At least 3 years experience in infrastructure architecture and design of complex distributed systems environments, including failover techniques, recovery/rollback, and application partitioning
* At least 2 years experience in a technical lead role for small- or medium-size teams
* Strong practical Linux or Windows Server systems administration skills
* Basic knowledge of Service Management (ITIL) through experience or certification
* Excellent Communication Skills
* Proven capability and experience in leading projects and resources
* English (written and spoken) required
* Agreeable to travel (globally) as required