Senior User Researcher

SENIOR USER RESEARCHER REDMOND, WA 9 MONTH CONTRACT

At COMPUCOM, you re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join CompuCom!

We are looking for a passionate and creative Researcher to join the team accountable for discovering, predicting, and describing user behavior for game systems, PCs, tablets, phones, Perceptive Pixel, the Internet of Things, etc. as well as the social, cloud and creative apps that support these platforms.

The goal is to help product teams innovate through the generation and application of predictive knowledge about users, and the scope spans an exciting array of interaction methods, hardware form factors and customer scenarios.

As a User Researcher on this team, you'll become part of the engineering process and partner closely with Designers, Program Managers and Developers to be directly involved in creating compelling new experiences. you'll share the responsibility for ensuring a successful and outstanding user experience for an entire product area, and will be expected to:

- Bring a wide range of both tested and innovative research methods to your work
- Execute rapid iterative or benchmarking usability studies and play a key role in making design decisions for the product
- Provide teams with research context and perspective on what will make a product useful
- Triangulate instrumentation data with qualitative research insights
- Partner with your team in creating research plans and involve and engage them in your research sessions to ensure its effectiveness
- Develop methods to explore and evolve the desirability of our experiences
- Contribute your research and perspective through the entire product design cycle including planning, execution, and finishing

QUALIFICATIONS:

- Two or more years of hands-on experience conducting UX research
- Advanced degree in psychology, human-computer interaction, or a related user experience field
- Formal training in user-centered design practices and have both knowledge and experience with evaluative methodologies spanning traditional lab studies, field research, and expert review
- Working knowledge of research methods including experimental design, data analyses, and data synthesis
- Strong and demonstrable history of impact and influence on product experience designs, development team partners, and the process of user experience research

*CompuCom supports Employment Equity and Diversity* Dallas-based CompuCom Systems, Inc. is a leading provider of end user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow, and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America.