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Senior User Experience Architect- Mooresville, NC/Contract Position

Eingestellt von Systel Inc

Gesuchte Skills: Marketing, Client

Projektbeschreibung

Hi,

I have a good position for you, thought if I can share the details and then confirm from you about your interest level for the opportunity. If you are interested and available send me your most updated Resume in Word format.

TITLE: SENIOR USER EXPERIENCE ARCHITECT

LOCATION: MOORESVILLE, NC

DURATION: CONTRACT POSITION

Job Description:
Our Client, a user experience consultancy, is looking for two (2) Senior Cross-Channel Experience Architects for a Fortune 50 client engagement in Charlotte, North Carolina. We are looking for talented, strategic, senior-level consultants to join our existing Cross-Channel Strategy and Planning team. This is an exciting initiative and the client is in need of individuals with solid cross-channel experience and leadership skills.

The initiative we are consulting on is multi-channel (both digital and physical) with multiple internal and external partners, including marketing, store operations, learning and effectiveness, contact center, IT, Macquarium, and a few other consulting firms. Because there are so many partners and so many channels, we are growing this team to provide process improvement, strategies, and direction to ensure a holistic customer experience. The Cross-Channel Experience Architects will be building a cross-channel architecture for seamless movement across channels. There's also a Concepting team that will be taking the specific experience we need to create and developing and testing concepts.

This position is about strategy and big picture thinking, not interface design. We are needing individuals focused on the shaping of solutions (scenarios, personas, roadmaps, etc) who have top-notch consulting skills.

The Cross-Channel Experience Architects will split their focus equally on managing internal partnerships with Marketing, Mobile, Call Center and Store to ensure alignment of the solution across all customer touch points and will be responsible for delivering the following:

- Perform Formative Research
- Create Concept Maps
- Create Experience Blueprints
- Assist in coordination input into integrated planning activities
- Design and define product-specific cross-channel experiences
- Provide oversight to ensure experience integrity across channels and touch points (web, mobile, call center, in-store, in-home)
- Build partnerships across the enterprise (marketing, store ops and customer service)
- Facilitate workshops to document customer journeys
- Create experience blueprints that define future state customer scenarios
- Help coordinate integrated experience plans
- Provide input to strategic product road maps and partner with product owners to ensure realization across cross channel experience strategies

Please send me your Resume along with the following details

- Rate: $/hr on W2 without benefits
- Full Legal Name
- Candidate phone#
- Email
- Candidate Location (City, State):
- Interview Availability:
- Availability to Start:
- Employment Status:
- Brief Summary/Write-up:

WARM REGARDS,

AMBICA KUMARI

Resourcing Specialist

SYSTEL INC - Atlanta, GA

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Projektdetails

  • Einsatzort:

    Mooresville, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Systel Inc