Senior Software Engineer

The Senior Software Engineer will be responsible for Serving as the technical lead for designing, planning, assessing, implementing and/or migrating of the production environment for HQ and Delegations, participating in the 3rd line support, Problem Management and on-call standby service, Interacting with service owners, operations managers and service teams to have a holistic view on the service and advise as needed.

Drafting operational guidelines, procedures, installation notices and scripts for the integration, installation and upgrade of aforementioned component services and operating in accordance with the defined ITIL processes and procedures.
The Senior Software Engineer will also have to Manage of central monitoring infrastructure, Intervention on ICT infrastructure (workstations, peripherals, etc) and Participation in training seminars for IT officers.

Knowledge about the following skills and topics will help:

LANDesk, Altiris, Windows, Expertise in Client management and software deployment using LANDesk or similar (installation, upgrading, patching), Proven experience in deploying and managing Windows10 environments, Excellent knowledge of MS Office products (2K10/13/16/365), Proven experience in managing GPOs, PKI, MDT, Bitlocker, Excellent understanding of Windows 7 client environment, Understanding of TCP/IP protocol and related services in a Windows Server environment (DNS, DHCP, WINS), Experience working with McAfee ePO server.

The Software Engineer should be fluent in English or French.