Senior Service Transition Analyst

I am currently recruiting for a Senior Service Transition Analyst in East London for an initial 6 months.
Rate is £350-£390 per day.

As the successful Senior Service Transition Analyst is accountable for undertaking service transition activities. Assisting in the evaluation of supplier bids and also assisting with the provision of financial information. The role holder will also review on High Level Designs, Solution Designs and Low Level Designs, along with conducting service readiness prior to the release of any new or enhanced services with all the key stakeholders

For this role, the Senior Service Transition Analyst will need a high understanding and experience with ITIL service management framework and its practical application within a complex safety-critical, multiple-site operational business and a recognised project delivery method.

Experience
Service Transition experience essential
Worked within the IM industry in an analyst role reporting to team lead level
Proven experience of delivering an ITIL-based service transition capability in a complex, multi-site, preferably public service organisation
Experience in production of Service Transition deliverables such as Service Model, Service Acceptance Criteria, Service Desk Scripts
Experience in reporting on the status of Projects from an operational and service perspective
Experience in document approval and sign-offs on behalf of Support Teams
Experience in facilitating Knowledge Transfer between the Projects and Support Teams
Experience in ensuring the Transitional deliverables are produced, approved and delivered according to the Project Plan.

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