Senior Quality Assurance Engineer

SR. QUALITY ASSURANCE ENGINEER CARY, NC 12 MONTH CONTRACT

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SUMMARY: This position is responsible for verification that the product is implemented to the stated requirements and validation that the product functions as designed. Design, build and execute functional and customer use case focused tests that verify the accuracy and reliability of assigned products meet stated requirements.

MAJOR JOB DUTIES:

- Put forward accurate time estimates of work to be done on a project.
- Complete all scheduled tasks on time.
- Develop customer focused test plans.
- Set up and maintain testing environments.
- Perform complex test cases and maintain associated test records.
- Develop and utilize automated test scripts to perform duties.
- Record issues into a defect-tracking system.
- Follow up and close issues entered into the defect-tracking system.
- Escalate issues to a higher level where issue resolution is not achieved within a reasonable amount of time.
- Provide information to technical documentation (ie Product Release Notes/Readme files).
- Review product documentation (manuals/Getting Started Guides) for technical accuracy.
- Work with development team to understand assigned modules/new product features for the purpose of developing test cases.
- Participate in the design spec reviews to understand design, contribute quality requirements and ensure testability.
- Familiarize themselves with new technology, operating systems, automated testing tools, etc. in order to maintain an awareness of technological advances.
- Assume a QA project or team leader position within the organization.

EDUCATION/EXPERIENCE:

- Bachelor's Degree or global equivalent in Computer Science or related field
- Master's degree or global equivalent a plus
- Typically 5 or more years of experience in a related role
- Ideally the experience is across multiple products and/or computer environments

SKILLS AND COMPETENCIES:

- Ability to follow and report exactly as described in test cases and procedures and enhance as necessary
- Ability to determine sufficiency of test cases and procedures to ensure high product quality and enhance as necessary
- Ability to design a set of interrelated test specifications and build test cases and procedures
- Excellent troubleshooting skills
- Expert computer operating system, appropriate subsystems and test tool knowledge
- Expert understanding of Scripting languages
- Expertise with multiple hardware and OS platforms
- Expertise with software coding concepts

*CompuCom supports Employment Equity and Diversity*

Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit our website.