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Senior Project Manager - IVR

Eingestellt von Yoh

Gesuchte Skills: Client, Support

Projektbeschreibung

Yoh has a career enhancing contract opportunity for an experienced SENIOR PROJECT MANAGER to join our premiere client in Philadelphia, PA.

JOB RESPONSIBILITIES:

- Must be able to manage multiple work streams as well as other PM's workstreams.
- Under general direction of a Program Manager or in some cases a Portfolio Manager, leads and directs high-priority projects, which often require considerable resources and high levels of functional integration.
- Responsibility for all aspects of the project over the entire life (initiate, plan, execute, control, close). Must be familiar with system scope and project objectives, as well as the role and function of each team member, to effectively lead the activities of the team.
- Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of project.
- Takes projects from original concept through final implementation, interfacing with all areas affected by the project including end users, distributors, and vendors. Ensures adherence to quality standards and reviews project deliverables.
- May communicate with a company executive regarding the status of specific projects.
- Manage multiple sub-teams in a Matrix reporting model.
- Influence and control Matrix project team across multiple functional areas.
- Demonstrates thorough understanding of the software development life cycle (SDLC).
- Manage changes to project scope.
- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance.
- Executes project plan.
- Will support 4 projects:

1) Transformation of IVR,
2) Customer Service (Old system to new),
3) Appeals process and
4) Medicare Appeals.

JOB QUALIFICATIONS:

- Six to ten (6 to 10) years of Project Management experience.
- Healthcare experience.
- PMP (Project Management Professional) Certification is preferred.
- Candidate should be knowledgeable with Service Operations, Back Office, and IT Healthcare.
- Successful candidates will also have to have formal Project Management skills and excel politically within large bureaucracies and take direction well.
- Large company/client experience in Healthcare, Financial or Pharmaceutical is preferred.

DISCOVER ALL THAT\'S POSSIBLE WITH YOH. APPLY NOW.

RECRUITER: Greg Damiano

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading staffing solutions.

Yoh, a Day J2W: HC

Tax Term: CON_W2J2WBRPHIL

Ref:

SFSF: INFOTECH

Projektdetails

  • Einsatzort:

    Philadelphia, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Yoh