Senior Process Analyst Payments

SENIOR PROCESS ANALYST - PAYMENTS

Senior Process Analyst - Payments is urgently required for our market leading client. As Senior Process Analyst - Payments is responsible to manage and improve end-to-end processes with regards to its domain.

RESPONSIBILITIES AND DELIVERABLES:

- Analysis of all Back Office processes that are paper-related in order to make those processes Paperless, according to a defined blueprint.
- Proposal of solutions, both process and technical ideas, in order to create paperless processes.
- Creation of a project plan to implement those changes, in collaboration with the Back Office teams.
- Implementation of the changes, including change support and training.
- Definition of relevant measures to assess the impact of the improvements + impact calculation.
- (Contribution to) Update of related documentation to reflect the changes made.

REQUIRED KNOWLEDGE/EXPERIENCE:

- 4-8 years of experience Minimum 3 years in banking, in a process environment
- Experience in MS Office (Word, Excel, Outlook, PowerPoint, Visio)
- Experience in ARIS Designer
- Proven track record of process improvements in a Back Office environment
- Process design and modelling
- Experience with change management
- Definition of measurers + KPIs
- Identification of potential improvements areas
- Definition potential solutions (with focus on non-technical)
- Elaboration of process requirements

LANGUAGES REQUIREMENT: Dutch, French & English

CONTRACT: 8 Months

RATES: Excellent!

LOCATION: Brussels