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Senior Press Officer

Eingestellt von Capita Resourcing

Gesuchte Skills: Support, Marketing

Projektbeschreibung

Role Objective:
* To protect and promote the reputation of Severn Trent in the media, with customers and in the community. To work as part of the 'press office' dealing on both a proactive and reactive basis with the media, including newspapers, broadcast media and digital media. The role will work with business units to develop and deliver PR and communications campaigns and initiatives in support of overall business objectives. Briefing senior leaders on the approach timing and execution of communication activities which relate to customer and the media

Key Accountabilities:
* Ensure favourable/balanced media coverage for Severn Trent in all key media. Protect the reputation of the business through effective issues and crisis management. Work with the broader communications team to develop and execute engaging and high impact customer communications and awareness campaigns in support of business objectives (eg FOG/Water Efficiency/Land & Recreation etc). Provide communications advice and counsel to operational teams on external communications matters. Support the effective and efficient delivery of the capital programme and overall SIM performance by effectively managing customer communications and community engagement in close liaison with operational and contract partner teams For the aspects of the role that focuses on media relations. Supporting the development of and delivering a media relations strategy which maximises positive recognition of Severn Trent Water and manages negative media attention effectively. Writing and distributing press releases. Conducting media interviews including radio and TV. Ensuring that Severn Trent spokespeople are available, media-trained and well-briefed. Developing productive links with national and regional journalists and with the media teams of other stakeholder organisations. Developing and maintaining the news section of Severn Trent's website

Experience:
Essential.
Extensive experience of media relations and/or public relations working in-house or as part of a consultancy team. Experience of managing external communications suppliers - eg PR agencies, media trainers. Experience of managing cross-functional projects

Desirable.
Experience of managing high profile/contentious community engagement campaigns. Experience of marketing and customer relations

Capabilities:
* Excellent written and verbal communication skills required. Ability to interpret and communicate complex material to a diverse audience. Comfortable with briefing and challenging senior and executive team to adopt best practice approaches to customer engagement and the customer experience. Creative, with the ability to develop new and exciting approaches to engaging with our customers. Freedom to think around content/timing/approach of communications to ensure appropriate and effective messages shared with business teams. All activities must be in line with agreed communications plan and company standards. Ability to 'think on feet', responding quickly to media enquiries and the fast pace of the 24/7 news agenda and/or breaking crises or issues

Qualifications:
Degree level or equivalent qualification

Additional Information:
The role holder will be required to work flexibly as the job will demand standby for media enquiries at weekday evenings and weekends on an on call team rota basis. The role will require some travel to company assets and capital investment sites so therefore full driving licence and car will be essential. The role holder should have a 100% positive 'can do' attitude

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Capita Resourcing