Senior OCM Lead: Enterprise Cloud Foundations Project (m/f)

REFERENZNUMMER:

355391/11

IHRE AUFGABEN:

-Reporting to the global project manager, partner with the internal change management and adoption senior specialist to oversee all aspects of organizational change management (OCM) for the scope of the project
-Globally lead strategic and tactical change management, employee engagement, communications and user adoption activities for the project
-Provide strategic vision for change management and adoption of Operational Support Plan and Cloud Governance Framework, while leading an internal team
-Provide leadership and oversight to OCM coordinators, training managers, instructional designers, SMEs, change champions, etc. to form an appropriate and cohesive OCM organisation for the project
-Identify change management and user adoption related business issues/risks and recommend options and plans to remediate
-Oversee implementation and adoption of OCM guidelines and standards across multiple work streams within the project
-Design and manage global communication plans and activities (e.g. online and social media channels, newsletters, key stakeholder presentations, etc.)
-Create/manage project level surveys/metrics/KPIs to roll-up and report on change management and user adoption related activities and success
-Ensure OCM activities are aligned with the project timeline and key milestones, and are integrated with other work streams as required
-Manage overall OCM work plan and conduct weekly status reporting meetings
-Manage and facilitate OCM workshops to ensure a strong understanding of change management principles and adoption
-Prepare and facilitate OCM workshops; assist preparation and facilitation of OCM workshops with stakeholders in various levels of the organisation

IHRE QUALIFIKATIONEN:

-Bachelor’s or advanced degree in related specialization area (e.g. Communications, Change Management, Business Economics, Human Resources, OCM)
-Proven experience in a consulting and/or client-facing environment (must be visible in the last projects)
-Profound experience leading and coaching project teams on relevant change management engagements
-Strong problem solving skills with the ability to exercise mature judgement
-Strong interpersonal and communication skills with a demonstrated ability to interact across multiple levels of the organization
-Demonstrated capabilities in teamwork and leadership on global change efforts
-Ability to work across multiple international time zones
-Experience in virtual working is a must; experience with offshore teams would be perfect
-Experience with Cloud Solutions and Frameworks is an advantage
-Experience in a pharmaceutical environment is beneficial
-Experience in large IT Service Management projects

WEITERE QUALIFIKATIONEN:

IT service manager