Senior Linux Service Engineer

The SENIOR LINUX SERVICE ENGINEER position is for the Server Lifecycle team. This position is part of a diverse technical team supporting the enterprise server environment. This role will have operational responsibilities as well as play a vital part in representing the Lifecycle Team on projects of varying complexity and priority, with an approximately 50/50 split. This position requires an experienced technical person that documents and communicates well with team members both in person and in writing. This role will support and address issues and projects from development to production, and collaborate with internal IT support teams and resources across the enterprise. Part of this role will be to provide daily support for Lifecycle change execution, and to be responsible for the operation and maintenance of systems hardware, software and related infrastructure. This role will require a detail-oriented individual able to create and follow complex technical process, and then provide execution guidance to more junior engineers. The successful candidate will have excellent communication skills in order to interface with both internal and remote infrastructure teams to address issues as well as provide project support. This role would be accountable for facilitating Lifecycle strategy and Linux server patching, automation and documentation for the team, specifically acting as representative for the Lifecycle team on multiple enterprise projects. The expectation is this role would serve as the Lead Linux Engineer for all Server Lifecycle activities, act as a consultant on special projects for multiple teams, participate in the execution, escalation, and troubleshooting of Linux server changes within the enterprise, and provide coaching and guidance to the junior engineers on the team.

REQUIRED SKILLS:

- Bachelor's Degree and at least 5 years background in Linux Server Administration including but not limited to OS, Firmware, Hardware Types and industry accepted Linux tools
- Experience patching Linux Servers within an enterprise environment
- Ability to direct problem investigation and resolution within the Windows platform, identifying and documenting root cause
- Be well organized and have the ability to run medium to complex initiatives
- Experience directing the work of more junior engineers and serving as the Subject Matter Expert for the Linux platform
- Demonstrates a solid conceptual and business understanding of the Linux platform, as well as related and peripheral components
- Displays the ability to grasp and resolve complex problems quickly and easily
- Anticipates problems before they occur or before they grow
- Sets organizational standards, procedures and benchmarks to minimize potential problems
- Ingenuity and imagination
- Provides a feeling of confidence and integrity in dealing with critical problems and issues affecting clients and users
- Inform others of benefits of new products and technological innovation which may improve their products and services
- Demonstrates acute knowledge of industry trends, emerging technologies, and technology regulations and legislation impacting the enterprise
- Successfully investigates, evaluates, recommends and implements new technology to meet requirements of state-of-the-art systems and projects
- Provides input and technical guidance in project management, planning, task definition, estimating, reporting, scheduling, and workflow
- Demonstrates the ability to apply major changes or develop new functions with the RH Linux Platform. Has a fundamental understanding of the design/operation of the product. Critically evaluates the implications of technological changes affecting or related to the product as part of a project team.

DESIRED SKILLS:

- RH Certification
- Experience with RH Satellite Server
- Experience with Puppet
- Working knowledge of other server operating systems (Solaris, Windows)
- Project Management skills
- ITIL Certification
- Change Management experience