Senior IT Solutions Engineer/Business Analyst

The SENIOR IT BUSINESS SYSTEMS ANALYST/SOLUTIONS ENGINEER will be responsible for building strong business partner relationships, developing business solutions, and providing functional support as needed for the eCommerce and other business functions.

This individual will work closely with business users on gathering functional requirements, proposing prioritized solutions, coordinating with the development and project management teams to understand strategic drivers and tactical needs, and ensuring that the implementation teams can provide solutions that meet the business need as well as deliver specific enhancements and projects.

RESPONSIBILITIES

- Serve as the IT Business Systems Analyst/Solutions Engineer and business engagement to various departments on specific projects and enhancements.
- Provide functional support on existing Hybris eCommerce systems.
- Work with other business analysts and the development team to convert business requirements into functional and technical designs.
- Identify opportunities for process optimization, process redesign, or development of new process/policies.
- Ability to transform business objective use cases to user story solutions consumable by an agile development team.
- Develop test plans and scripts.
- Support and coordinate user acceptance testing (UAT) and training.
- Coordinate and/or deliver end-user training as appropriate.
- Support the business in creating Business Requirements Documents, and create Functional Design and testing documents.
- Lead small projects and enhancements efforts from conception through deployment using standard PMO methodology.
- Manage on-time project delivery and business expectations and ensure internal customer satisfaction.

JOB QUALIFICATIONS

- 7+ years of IT industry work experience on eCommerce systems analysis, solution design, and deployment using Hybris, Endeca, and other eCommerce applications
- Solid background in web technologies that encompasses web content management systems, web analytics, and web commerce technologies
- Bachelor's degree in Computer Science or equivalent
- Good track record of working as a Business Analyst in the retail industry highly desired
- Demonstrated successful working relationships with IT and Business customers
- Strong negotiation skills and excellent communication and presentation skills required
- Ability to present ideas in business-friendly and user-friendly language to end users and senior management
- Exceptional customer service orientation and collaboration skills
- Extensive experience working in a team-oriented, collaborative environment
- Strong multi-tasking capabilities

This is a CONTRACT TO HIRE opportunity!