Senior File Reviewer/Compliance Analyst

Senior File Reviewer/Compliance Analyst - Interest Rate Sales - Financial Services - London - 3 months

Purpose of the role:
*Act as a senior officer of the Bank reviewing the sale of IRM (Interest Rate Management) products to Retail customers as part of the Banks undertaking to review these sales.

Core aspects of the role will be:
- Managing the client review process from start to finish
- All customer and skilled person contact, and contact with different parts of the Bank during the review
- Full investigation and recommendation of any redress due to the customer via the Decision Review Committee
- Support the Information Gathering team during the information gathering and sophistication testing phase when required

Responsible for:
*Full detailed customer file investigation including the relevant aspects of the interest rate sales made to that client and whether they conformed to the relevant sales standard
*Analysis of all financial information relevant to the case
*Building a full customer file to evidence the decision
*Presentation of findings to the Approvals Group, Decision Committee or Skilled Person as required on each case including recommendation of whether any redress should be paid
*Liaison with the client where appropriate
*Support Team Leaders to coach the more junior members of the team supporting the case load
*Case load management of a given volume at anytime
*Support the Information Gathering team during the information gathering and sophistication testing phase of the review including aggregation and subjective sophistication testing, as required
*Individuals required to meet the training and competence requirements for the role

Experience Required:
1.Former relationship manager or Credit Manager with in a Clearing Bank
2.Corporate banking experience
3.Analytical and process driven who is able to investigate complex issues

*Proven risk assessment & monitoring skills
*Comprehensive Business, Credit and Financial Risk Analysis skills
*Working knowledge of Interest rate risk management techniques and relevant products
*Proven well-developed inter-personal skills and the ability to establish robust relationships both internally and externally
*Highly developed negotiation and networking skills
*Outstanding customer relationship skills including dealing with conflict
*Knowledge of loan documentation, swap documentation and Interest Rate Swap products

Technical Knowledge:
*Working knowledge of the Bank's reporting and credit risk analysis systems including RMP and Cradle (preferred)
*Credit Analysis and report writing skills
*Working Knowledge of IRM products and Risk Management techniques
*Experience of commercial banking market and commercial mortgage products
*Conflict Management Skills - dealing with difficult customers and making sensitive but objective decisions

If interested please submit an updated CV ASAP for review.

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