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Senior Desktop Support Technician

Eingestellt von CompuCom

Gesuchte Skills: Support, Client

Projektbeschreibung

Sr. Desktop Support Technician
San Carlos, CA
9 Month Contract

You re covered with COMPUCOM. We offer our temporary employees full benefits. Always have. Always will. Join us!

The candidate in this premium contract will maintains and manage the client's Data Center Windows infrastructure including administration of backup system (CommVault), supporting Technology, refresh various server replacement and upgrades, consolidation and virtualization (VDI is growing in the environment); and software upgrades such as Windows XP to Windows 7. Internet Explorer from 9 to 11, etc.

Provides first and second level troubleshooting and support as triaged by the Help Desk to the staff supporting this work directive. Tickets received will generally relate to desktop, laptops, copier/printers and software applications such as Microsoft Office 2003/2010 (Word, Excel PowerPoint and Outlook), Adobe Acrobat, and Internet Explorer.

The job involves carrying boxes up to 50 lbs. and occasional driving of a client vehicle to various remote locations; candidate must go through Defensive Driving class. Expect to be in remote site locations along the peninsula up to two times per week driving a vehicle supplied by the client.

OVERVIEW:

- 90% laptop/desktop support
- 10% server support
- Ensure that all Servers, desktop and laptops conform to standard system configurations,
- Ensure that all appropriate documentation, system images are maintained and that system backups are conducted
- Help with the setup of laptop and projectors as well as presentation support in the auditorium
- Ensure high quality service that is aligned with the customer and responsive to the needs of the community
- Maintain strong customer focus in our service development and offering
- Maintain an ongoing effort to identify areas that can be maintained or run more efficiently

QUALIFICATIONS:

- 5-10 years technical work experience
- MCSE/MCSA certification required

*CompuCom supports Employment Equity and Diversity*Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit our website

Projektdetails

  • Einsatzort:

    San Carlos, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

CompuCom