Senior Desktop Support Engineer

Senior Desktop Support Engineer - Eindhoven, The Netherlands - 18-22 Euros - 2 Year Contract

My high-profile IT Solutions client requires a Senior Desktop Support Engineer to provide Mission Critical Support which will involve three important aspects, namely, ensuring that mission critical systems within the business supply chain remain operational, are standardised and moved towards a central support model.

As the ideal candidate you will have the following Knowledge, Skill and Experience:

Education/Experience
* Typically an "expert" in the provision of customer services in an IT related surrounding.
* Must have a broad level of understanding surrounding IT systems (ie, desktop, networks, Servers) and professional service provision.
* IT University or IT job education degree level. Equivalent experience may cover that.

Technical Skills
* High level of expertise supporting desktop operating systems & common Office & productivity applications
Skilled in the support of computing assets connected to instrumentation & analytical devices - knowledge of interfaces & communication protocols
* MCSE or Tech. knowledge of Microsoft Server 2008-2012
* Knowledge of VMWare ESX 4.x
* Experience supporting network infrastructure (Switches, Routers, Firewalls) and server environments
* Able to work in a high-pressure environment and prioritize multiple requirements focused on business deliverables
* Knowledge of working in a GxP, validated or qualified environment and be aware of the implications of change. Ability to work within a quality framework and create supporting documentation.
* Proven problem-solver who can work on unfamiliar systems without direction intervention
* IT Process aware and able to implement and work within an IT Service Management framework

This position requires a multiligual engineer ideally based in The Netherlands speaking both Dutch and English. My client also requires someone to start immediately within the next 2 weeks.

*Please apply for further information*