Senior Desktop Deployment Engineer

FOR OUR CLIENT LOCATED IN TURNHOUT, BELGIUM, WE ARE CURRENTLY LOOKING FOR A SENIOR DESKTOP DEPLOYMENT ENGINEER

START: ASAP
DURATION: 29/12/2013 + EXTENSION
WORK LOCATION: TURNHOUT
PROJECT LANGUAGE: ENGLISH

The Senior Desktop Deployment Engineer is responsible for managing the change and release activities related to the deployment of new services into the enterprise.

Responsibilities:
* Managing the release of a new service or component. The candidate is responsible for executing Standard Operating Procedures (SOP), Work Instructions (WI), and Job References (Ref).
* Responsible for troubleshooting complex PC deployment issues as escalated during implementation and must be able to identify the required resources to expedite fixing related problems.
* Responsible to interface with the Project teams to ensure proper functioning of all aspects of this solution as well as ensure the integrity of systems and application.
* Responsible for the day today deployment activities, including the managing change requests, creating reports and following up on issues.
* Attend/represent team on all project meetings and training sessions. Document findings, outcomes..
* Collaborating and partnering with the associated vendors responsible for the HDE solution.
* Work effectively as part of a team and with virtual teams including diverse groups of people with varied background .

Education:
* BA/BS or 5+ years of experience managing and supporting the release of new technologies in a large scale enterprise.
* ITIL v3 experience/certification

Experience:
* Strong knowledge and experience regarding the administration and support of Windows Operating Systems (Windows 7, Windows XP, Vista,) and Windows-based laptop hardware, predominantly Lenovo.
* Strong Knowledge and experience with hard drive encryption technologies, including WinMagic Secure Doc
* Experience with SCCM, SQL Queries and related technologies
* Change Management with experience in Service Now or related tools.
* Must demonstrate application experience with the ability to learn new technologies with strong technical and problem solving abilities.
* Candidate must have some networking experience, and be able to articulate the relationship between the systems, the applications and the network, as applicable.
* Demonstrated ability to contribute to complex projects, priorities and multiple tasks is required.
* Possessing the credibility and presence to act as subject matter inspections is required.
* Strong communication, influencing, presentation skills, collaboration and teaming skills are required.
* Must have the ability to influence others and mange tasks with limited direct authority.Michael Bailey International is acting as an Employment Business in relation to this vacancy.