Senior Data Analyst

Our client, a leading Telecommunications Company, are looking for a Senior Digital Analyst who will define and deliver the Business Reporting workstream for the Enterprise Online Team.

The ideal candidate will have experience defining and implementing measurement strategies that align with business objectives; producing meaningful KPI dashboards and performance reports with actionable insight. Reporting to the Online Production manager this role will support BAU activities and wider project initiatives, providing Benchmarking performance insight and advising on suitable measurement strategies. A good level of vendor management experience and use of multiple reporting tools/platforms is required .

KEY ACCOUNTABILITIES:

- Defining the suite of Business Operations reporting requirements, owning and driving the delivery of all reporting needs, working in conjunction with the relevant team(s)/data source
- MUST BE SKILLED at building regular report presentations for digestion by stakeholders with varying Online understanding
- Manage timely flow of reporting and Business Intelligence insights to appropriate Stakeholders
- Reviewing Business Intelligence or trend data to support the creation of actionable insights and recommendation
- Ensuring 100% accuracy of reported data, conducting or coordinating validation reviews/tests
- Ability to perform audits of client's implementation of reporting tools to uncover areas of improvement, coordinating appropriate data capture changes via relevant team(s)
- Business Analysis capability to disseminate existing data flows and processes for key reporting data across multiple business units and drive the requirements to feed into Technology to address gaps
- Support the ad-hoc creation of reporting in support of Business needs
- Must be self-managed, responsive, and an innovative problem solver
- Focused on assessing and adding value to analytics performance using Adobe Site Catalyst as the Primary reporting tool
- Vendor Management

KEY DELIVERABLES

- Operational Reporting - Weekly Dashboard Report + Monthly Analysis Report (more insight and trending)
- Logged Out (Immediate) and Logged in (Future)
- Local Market reporting
- Self-Serve Portal Reporting Pack Generation & Ownership
- Management of Monitoring Tools - Keynote and Soasta
- Data Mining and Automation of reporting for critical data, eg Online lead data analysis
- Managing Reporting Demand & Adhoc Reporting & Insight Support
- Collaboratively drive onsite testing strategy through the use of AB, MVT & Behavioural targeting, driving informed decisions and adoption across the business