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Senior Change Practitioner - Sales & Marketing/Financial Services

Eingestellt von RDF Resources Ltd

Gesuchte Skills: Sales, Marketing, Client

Projektbeschreibung

RDF Group have a fantastic contract opportunity for a Senior Change Practitioner working for a leading Financial Services client on a large-scale Sales & Marketing Programme.

You will be joining a highly regarded organisation and working alongside some of the best professionals in the industry.

This contract will be initially for 6 months and will be based in Newcastle.

The Role:

You will be responsible for

* Leading, delivering and supporting major change initiatives throughout Sales & Marketing that will result in the introduction of, and significant enhancements to, existing business systems, processes and procedures and deliver exceptional customer service.
* Key focus on the Customer Experience and Journey, ensuring that the Customer is at the heart of all the decision and change processes.

The Person:

This role requires someone who can bring the following expertise:

* Strong background of managing large-scale and complex Change Programmes. And experience of operating in a multi-channel customer facing environment, ideally from within the Financial Services market or regulated sales environment (online, telephone, B2B and direct)
* Ideally, previous knowledge of working on a Sales & Marketing programme that was customer-centric.
* Experience of Business Analysis, Process Mapping, Requirements Gathering.
* Expert Stakeholder Management Skills - working across Business Change and Technology. Ensuring that all Stakeholder groups are fully engaged throughout the process.
* Strong Documentation, Communication and Presentation Skills, reporting to all levels of stakeholder groups.
* Strong Team Ethos

This is a fantastic opportunity to work with a market-leading organisation who are known for doing things better. Great company - join them now!

If you are interested in this opportunity and are available to start immediately and can commit to working in the North East for the duration of your contract then please send your CV ASAP.

Please note you will receive an automated response advising you that we have received your CV. If we are able to progress with your application we will be in contact shortly.

RDF Group provide Talent Management Solutions to some of the most prestigious organisations in the UK, including many FTSE100 companies and Top 100 Places to Work as listed in The Times.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

RDF Resources Ltd