Senior Business Design Analyst - Digital/Online - Northampton - £550/d

ROLE - Senior Business Design Analyst - Digital/Online - Northampton - £550/day

OVERALL JOB PURPOSE

Our client, a leading UK retail bank require the services of a Senior Business Design Analyst to identify, quantify, plan and control all business design and analysis related activity on change projects in order to support the high performance delivery of change projects.

Key Accountabilities:

Design:
As part of the delivery of business change, the Senior Business Design Analyst will:

- Lead business design and business analysis functions on projects
- Engage with business-side clients early in the change project in order to:
- Produce clear sets of business requirements to inform work in the project  Design phase
- Develop and explore innovative options to address business requirements
- Support business case development in support of designs
- Oversee the delivery of pragmatic business and operational design solutions which maximise benefits while achieving the desired business outcomes
- Assess and design new business change processes, systems, products and services on a change project
- Plan Change:  Ensure all governance, risk management, controls and compliance requirements are considered during development of requirements and designs
- Manage Change: Develop and implement new business change processes, systems, products and services on a change project. Provide an aggregate high level view of the combined proposed solutions and ensure alignment with the change solution. Manage interdependencies across projects/programmes and leverage synergies across projects/programmes to maximise return on investment. Review the to-be business process design to understand organisation/role impacts and create role descriptions for business process roles
- Build Executive Leadership and Commitment: Provide specialist, objective and analytical insight on all business design and analysis related activity on a change project.  Lead/contribute (as appropriate) to Project, Programme and Cluster level Design Authorities

KEY SKILLS

- Provide effective leadership and management of the Business Design Analyst function on business change projects
- Influencing/networking - developing internal and external business relationships and using own knowledge, skills and experience to influence others opinions and actions
- Professional communications - making oneself understood, sharing information, listening to and encouraging others to get involved
- Analysis, creativity and innovation - able to conceive original and practical solutions to complex and business critical problems
- Understand at a high level the interface between complex business needs and the complex legal and regulatory environment in which the business operates
- Ability to juggle priorities, multi- task and flawlessly execute at speed
- Sound commercial judgment and overall understanding of the Financial Services Industry, particularly the business impact of the regulatory environment
- Understand and comply with the requirements of Strategic Change Execution Board Standard, Group Change Governance framework and Group mandated Business Change methods, standards and tools

COMPLETE DESCRIPTION

- Has delivered successful digital channel related change
- Relating to Online Customer Self Service applications
- Online processes for identifying and verifying customers and is aware of the security risks associated with this process
- A strong doer type BA rather than a strategic thinking type BA
- Strong inter personal skills where there is evidence of dealing with difficult team members or stakeholders
- In support of this, strong evidence of influencing and negotiation skills